1. Acceptance
By accessing or using HelloMedico, you agree to these Terms of Service. If you do not agree, do not use the service.
2. Who may use the service
Doctor accounts are intended for licensed or appropriately registered healthcare professionals and trainees as permitted by administrators. Public booking features may be used by patients and caregivers to request appointments with listed doctors.
3. Accounts and activation
Doctor registration may require administrator activation. You are responsible for keeping login credentials confidential and for activity under your account.
4. Clinical responsibility
HelloMedico is a software tool, not a substitute for professional medical judgment. Doctors remain solely responsible for clinical decisions, record accuracy, consent, and compliance with professional and legal obligations in Bangladesh.
5. Appointments and payments
Booking requests and online payments (where enabled) are subject to chamber availability and the doctor's policies. Fees charged by clinics are set by the doctor or clinic; platform payment processing fees may apply as configured by the site administrator.
6. Acceptable use
You must not misuse the platform, attempt unauthorised access, upload unlawful content, or interfere with other users. We may suspend accounts that violate these terms or put patients, doctors, or the platform at risk.
7. Availability and changes
We aim for reliable service but do not guarantee uninterrupted availability. Features may change. We may update these terms; continued use after changes constitutes acceptance of the revised terms.
8. Limitation of liability
To the fullest extent permitted by law, HelloMedico and its operators are not liable for clinical outcomes, third-party clinic conduct, payment provider outages, or indirect damages arising from use of the service.
9. Contact
For questions about these terms, use the contact form or support email published on the HelloMedico website.